Communication and Professional Relationships with Children, Young People and Adults Essay

1.1 – The importance of effective communication in developing positive relationships with children, young people and adults The importance of developing good relationships with children, young people and adults alike cannot be stressed enough. It is vitally important that we demonstrate and model effective communication skills with positive interactions as children are more likely to respond favourably to this. We must know and understand the boundaries of passing on information whilst observing school policies and confidentiality. We must continually check and process our information in moments of stress or excitement so that the children understand our expectations. In a way we should ‘practice what we preach’ or children will find it hard to understand acceptable boundaries. The element of trust must be gained, for without this it is difficult to envisage any real positivity or respect to be formed. In all cases good listening skills are equally important. Particularly with children it is not good practice to simply tell children what to do. Allowing children to talk and responding on their own language level will help them feel their views are valued and will improve their own self-esteem. If a child is perturbed or upset, it is not always easy to find an instant or easy solution, so the more we let them talk and choose our replies carefully (and this may be very little dialogue from us) the more we will gain their trust. I have personally found it good practice to physically be on their level whether teaching or dealing with any problems they may be experiencing. It is particularly important that older children and teenagers are allowed to be heard and express themselves. We may not entirely agree with what that have to say but our attention is vital if they are distressed in any way. Again, it may be good practice to go away and reflect on their views rather that go in ‘gung ho’ and say something we wished we hadn’t, thus damaging their trust in us. If we relate well to others the message we send out will be positive, otherwise communications can break down and it can lead to bad feeling. Developing a good working relationship with adults within the school environment relies on adopting a professional approach. It is important to be thoughtful and choose words carefully, particularly when there are cultural differences. It’s important to listen and be empathetic to parents and guardians. This will help us understand concerns and reassure them wherever possible. A positive approachable attitude will encourage positive relationships, whilst we must always remain professional and follow school policies and procedures. We can provide information on the social welfare and any physical needs of their children. As a mediator we can pass relevant information to the class teacher or line managers. Although we may occasionally liaise formally with parents, it is more often less so. 1.2 – The Principles of relationship building with children, young people and adults The key principles are: †¢ Effective Communication. The main area for developing positive relationships, this covers many different forms of communication †¢ Showing respect. We have to listen and be respectful to other people, be courteous by remembering names and how we address them. It is important to respect and acknowledge different cultures and people with different beliefs. †¢ Being considerate. We need to think about why a person may be acting out of character as they may be under pressure before we respond to them. Consider their feelings and the position they may be in. †¢ Remembering issues that are personal to them. It’s good to remember personal information about colleagues or parents and use them in a positive and not intrusive way. We can ask about their siblings, or other family members. Remembering birthdays and possibly asking parents how their older children are enjoying high school. †¢ Taking time to listen to others. If people confide in us we must take time to listen and show that we are interested, particularly if they require advice or help. We need to then respond in appropriate manner. †¢ Being clear on key points. We must be clear when giving information or instructions in conversations. It is good practice to ask the other person to repeat back our requirements so that they have understood us correctly. †¢ Maintaining a sense of humour. Throughout our important school work and life it is important to inject humour at appropriate times too. It can be a good icebreaker or way of relieving stress and relaxing a situation. 1.3 – How different social, professional and cultural contexts may affect relationships and the way people communicate We can adapt the way we communicate in different professional and cultural situations. I would use more considered and formal language automatically. If it was a meeting or discussion I would consider both my approach and responses, use positive body language and be attentive at all times. I would dress accordingly depending on the formality of the meeting or course. I try to respond promptly to telephone and email messages. I tend to keep communication with those of a different culture as formal as possible until invited to be less so or a good rapport is attained.

Legislation on Cost Containment Essay Example | Topics and Well Written Essays - 1000 words

Legislation on Cost Containment - Essay Example This aspect is particularly relevant to state-level policymaking. No universal cost containment measure is adopted in the United States and, instead, states were free to pursue their own models, tailored according to their specific needs, targets and circumstance (e.g. political and economic). This is not really surprising because: 1) states have been active players in health reform; and, 2) the health reform law is full of state obligations as well as opportunities for state innovation (Teitelbaum, and Wilensky, 2012, p.180). Back in 2003, the National Conference of State Legislatures (NCSL) Standing Committee released a white paper outlining possible cost saving ideas that state legislators could enact. These were composed of many possible ideas classified into nine categories, which include: direct cost containment; prescription drug ideas; cost shifting ideas; workforce expansion; health insurance reform; subsidy and uninsured care; medical error and medical malpractice; preventive and public health ideas; and, Medicaid ideas. The ideas were numerous and many states, thereafter, adopted an idea, a part of some or a combination of ideas for their own cost containment initiatives. One of the most important of these ideas, in my opinion, is that framework that seeks to cut cost by addressing medical errors and medical malpractice. In the NCSL (2003) compilation, initiatives within this cost containment classification include the legislation of laws that will ensure the regulation of the payment for damages (VII-1); the elimination of frivolous lawsuits (VII-2); as well as the establishment of mechanisms to ensure quality and compliance to health and safety standards (VII-4, VII-5, V-II-6). The NCSL has provided a lean list of ideas in this particular area. But I think that this is one of the most viable models that could easily pass the process of legislation. In policymaking, public opinion is

Value of Segmenting, Targeting and Positioning from a companys Essay

Value of Segmenting, Targeting and Positioning from a companys perspective - Essay Example All these steps are highly dependent on each other. Segmenting, targeting and positioning commonly called STP means establishing relationships with the right customers. Usually companies do this process in order to select the most suitable segment of the market in which they can perform their best. Another author has described these STP activities as the tool of communicating the personalized message to the relevant customers or the audience (Hanlon 2013). Segmenting means the process of dividing the whole potential market into certain divisions and segments on the basis of their needs, nature, purchasing power and many other characteristics. At first the market is divided and then every segment’s profile is made on the basis of their characteristics. There are a variety of factors which can be used as a segmentation base. These factors may include geographical base, demographics, psychographic and behavioral factors. Lifestyles, social classes and differences in personalities are certain other sub-factors which are important for the market researchers. Due to advancement in marketing techniques the segmentation bases has also been modified now (McAllister 2013). The homogeneity of the market segments makes it easy for the companies to generalize their research for the whole population of the segment (Rudra 2014). According to another author the 5Ws model clarify the process of segmentation i.e. Who, What, When, Where and Why. These all queries regarding customer will differentiate market segments (Richard 2013). Targeting means the process of identifying a segment which can be served easily. After segmenting definitely a company must not start to serve all the segments rather it would select those which seem to be attractive to be served. It is important here that the selection of target segment is only based on its attractiveness and potential customers. A target market or the segment is usually classified as the set of potential

Examples of e-Procurement applications and tools Case Study

Examples of e-Procurement applications and tools - Case Study Example E-business refers to the application of technologies, especially Information and Communication Technologies (ICTs), to undertake or sustain business activities and processes, inclusive of research and development, procurement, design and development, manufacturing, operation, logistics, finance, value chain integration, HRM, design and development (Boone and Kurtz 2011, p.4). Procurement refers to the process by which companies purchase goods and services from a diverse range of suppliers. E-procurement infers the business to business (B2B) or business-to-consumer, business-to-government purchasing of work, goods or services via the internet, besides other information-based and networking applications such as Enterprise Resource Planning and Electronic Data Interchange (Turban, David, Lee, Liang, and Turban 2011, p.5). Procurement can be a critical part of a company’s overall strategy for cutting down costs. E-procurement methods incorporate methods such as electronic data interchange (EDI), online marketplaces/ e-marketplaces, and a combination of the two. E-procurement can be facilitated through the application of either a manual process or employing of automated software such as Enterprise Resource Planning Tools (ERP tools). E-procurement value chain comprises of aspects such as Contract Management, Vendor Management, e-Auctioning, Indent Management, e-Tendering, and Catalogue Management (Harrison and Hoek 2008, p.12). E-procurement ICT incorporate components such as e-procurement software, B2B auctions, B2B market exchanges and purchasing consortia that are directed at automating workflows, consolidating and leveraging organizational spending power and citing fresh sourcing opportunities online. The most cited procurement use of the Internet revolves around consummating the transaction and attainment of technical advice. Top performing organizations mainly conduct more than 20% of their e-procurement transactions online,  besides utilizing the internet for e-procurement applications such as communicating with vendors, verifying vendor price quotes, as well as purchasing from the vendor’s catalogues (Boone and Kurtz 2011, p.212). Technological advancement has led to the onset of commercial trans actions such as Electronic Funds Transfer, supply chain management, internet marketing, Electronic Data Interchange, online transaction processing, and inventory management systems (Neef 2001, p.36). Types of e-procurement There are several examples of e-procurement tools, each of which avails benefits to manufacturing enterprises in ensuring that raw materials and other essential manufacturing components are delivered  on time to meet production schedules in the most effective manner to maximize profit margins. Web-based ERP Web-based ERP is engaged in creating and endorsing purchasing requests, placing procured orders and receiving goods and services via application of a software system based on internet technology. ERP software packages from vendors such as Oracle, SAP AG, and the SAGE Group are designed to maximize the resource planning of an enterprise. In the manufacturing industry, web-based ERP is designed to generate purchasing schedules so as to achieve a perfect just-in -time (JIT) assembly cycle (Li 2007, p.300). One of the outstanding characteristics of ERP software is its capability to generate purchase orders via and production application of the bill of materials for the finished products as a basis. ERP systems also issue reschedule notices to suppliers (Neef 2001, p.38). Other types of e-procurement software include Vendor Management Systems, e-MRO (maintenance, repair and overhaul), SAAS transformation, e-Tendering, e-marketsites, e-Sourcing, and

Scope statement of the Provision Healthcare Technologies Essay

Scope statement of the Provision Healthcare Technologies - Essay Example In this project, the authors are going to upgrade a new system for the better functionality of system and enhancement to the governmental standards. New government regulations have just been issued regarding patient safety. PROVISION must modify the wand software to incorporate this new functionality within six months or face steep fines. PROVISION has decided to move up its next wand release to meet the government deadlines. It has also decided to incorporate some new functionality and make some software fixes as part of this release. The scope of the PROVISION project is to modify the required software to incorporate this new functionality within six months will be defined. In this section, the authors will outline the main objectives that they have to achieve throughout the project lifecycle. This project will involve the following stockholders: Sales & Marketing department Product Distribution department Product manufacturing department Product Development Department PROVISION Healthcare Technologies manufactures Ltd. Governmental health care department Project manager General public Through this project implementation, the authors will be able to have more ways of doing the work regarding public health. Hereafter the modification of the old system they would have a government-established standard of public health care. This will also provide them a competitive edge in this market.  

Financial analysis of Coca-Cola Dissertation Example | Topics and Well Written Essays - 10500 words

Financial analysis of Coca-Cola - Dissertation Example This paper describes Coca Cola Company and gives its financial statement analysis. Coca Cola, the largest manufacturer and distributor of non-alcoholic beverages, concentrates and syrups has had its humble start in 1886 with an initial investment of US $ 70. This one man business enterprise has risen to a vast empire with its capital base of US $ 50 billion. Truly a rag to riches story, Coca Cola has made itself a household name in more than 200 countries with a total of 400 variety products, and is now the ring leader in the soft drink scenario. The singularity of Coca Cola in the soft drink market is apparent through its enviable consuming rate of more than one billion drinks per day. It is wrong to assume that this soft drink company has had its journey equally on a soft path; its triumphant journey through various ups and downs in its history can be looked upon as a substantial material for case study in business strategy. The fast pace in economic and regulatory changes coupled with globalization of business activities have increased the complexity and importance of financial management. Financial management, as an integral part of overall management, are interrelated with economics, accounting, marketing, production, and quantitative methods. A basic knowledge of macro and microeconomics is necessary to understand and formulate institutional framework aimed at increased profit making. The scope and function of financial management is categorized into two broader types namely, Traditional Approach and Modern Approach.

Advanced Technology Essay Example | Topics and Well Written Essays - 1250 words

Advanced Technology - Essay Example 1 Sawing is a process which could be analyzed either as manual or with the help of electronic sawing machine. In general, only those who have a basic knowledge in carpentry can do sawing. However, it is also an interesting work, which can be done at home. There are certain tools, which are found at home such as layout tools, boring tools, cutting tools, clamps, striking tools etc. With the help of these tools, it would be very easy to make small wooden furniture at home for home use. This would be the best manufacturing method as it does not require a labour on a payment basis, and these garden stools can be manufactured one or two days. However, large pieces of unshaped wood are difficult to cut into sheets in required measurements, therefore before we start manufacturing it would be better to give the wood blocks in a sawmill meant specially for woods and get it cut into to desired shape with desired measurement. Emma [2006] suggests an identical idea in making a garden bench; she says, â€Å"You do not have to blow hundreds of dollars for a small bench in your garden. Use your imagination to come up with the other paired items that can be used for your new garden bench.† The paired items that she mentions here is the plywood and steel parts, which are found in markets. However, the idea of making use of the wood taken from a tree found inside the garden would be much cheaper than the one mentioned by Emma. 1. Drawing the stool in a paper with measurements required.- A garden stool does not require more space and it should hold maximum of two people. Take a plain white paper and draw the design of the stool graphically with the desired measurements. This garden stool should be 2 feet length and 3 feet width, and it should be fixed 2 feet from the ground level. The required dimensions would be : Designs over the top portion are drawn based one’s own wishes. Choose the paint colour and try to mention all the parts required to make the stool including the